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Webinar: The Age of the Customer – Becoming Customer Obsessed

A Forrester Complimentary Webinar

Welcome to the Age of the Customer, a 20-year business cycle in which the most successful enterprises will reinvent themselves to systematically understand and serve increasingly powerful customers. Learn how these empowered customers are disrupting every industry and changing the nature of your competitive strategy.

Complete the form to view the webinar replay and learn how to win, serve, and retain your empowered customers.


Hosted by:

David M. Cooperstein
Vice President, Research Director
Laura Koetzle
Vice President, Group Director

Watch the webinar replay

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