Win In Your Customer's Mobile Moment
A mobile moment is a point in time and space when someone pulls out a mobile device to get what he or she wants immediately, in context.
What Are Mobile Moments?
Share Your Mobile Moment
Examples Of Mobile Moments
Click on the examples below to see a timeline of mobile moments.
Mobile moments redefine every customer relationship. If a customer wants information or service in a mobile moment, that is your moment to shine. Be there, and your customers will come to depend on you, deepening their loyalty and providing valuable information that your company can use to further improve the relationship.
To succeed in your customer’s mobile moments, you must understand their journey and identify their needs and context at each potential moment. Then design your mobile application to quickly provide just what’s needed in that moment.
Tell Nest Learning Thermostat to warm up the house
Use a tablet to show a doctor a new Medtronic device
Retrieve maintenance history for a GE wind turbine
Retrieve sales results during a meeting with Roambi