2016 predictions: What’s next in the age of the customer

A complimentary Forrester on-demand online event

Empowered customers are changing the world, reshaping industries and transforming how businesses work. Although there are many blueprints for how companies compete and win in the age of the customer, a handful of key business imperatives must be considered to put the right plan in motion.

In this on-demand webinar, top Forrester analysts — Sharyn Leaver, Michelle Moorehead, and Harley Manning — share how leaders are making the hard but important changes to win in a customer-led market

Hosted by:

Victor Milligan
Chief Marketing Officer
Forrester

Sharyn Leaver
VP, Group Directo
Forrester

Harley Manning
VP, Research Director
Forrester

Michelle Moorehead
VP, Research Director
Forrester

Complimentary on-demand webinar

Complete the form to watch this on-demand webinar.